The Accountability Guy®
Accountability is a very critical aspect of anyone’s business model, no matter what industry it is. It is important that it is implemented and executed effectively in the workplace. Once it is engraved in your employee’s mind that they have to follow aspects of accountability as part of standard operating procedure, then they will also accept that it brings positivity, happiness, and trust in their work environment. And when you help them build a healthy atmosphere, the organisation experiences financial gains and also employee retention. Hence, it is absolutely critical for any organisation to practise accountability in the workplace.
For example, in a hotel business, various departments collectively run the hotel business every day. Each department works as a team and completes its targeted goals for the day separately, but all of the departments have one internal goal: to keep their internal employees, i.e., employees, happy, so that their staff can then look after the customers happy in the hotel. Hence, if they decide to empower their employees to tackle any situation, like a complaint from a guest at the hotel about the dirty room. The housekeeping or reception staff are empowered enough to provide the customer with the solution then and there. This will result in customer satisfaction. Instead of blaming each other in front of the customer, they were proactive enough to handle the situation. The client will then go and talk about the hotel to his circle of friends and will recommend it even more, because he had a pleasant stay. More customers mean more revenue for the hotel. Like this, the employees were responsible and proactive enough to take immediate action instead of blaming each other. Their goal, collectively, was to make the customer happy.
Discover your Accountability Score and increase the probability of smashing your GOALS and Getting Sh!t Done!
Reward is the most effective way to motivate any employee or team to carry out their responsibilities and understand what the organisation expects of them. They understand and control their behaviour in the workplace with other team members.
Along with establishing standard operating procedures or a rule book, it is equally important that companies invest in their employees. With the help of professional counselling coaches or trainers, they can train them about accountability as well. They can guide them with their years of experience and help them understand how it impacts them.
Set it right from the beginning of their employment. During each employee’s induction, make them understand what they are required to do at work, how to maintain healthy work relationships, how to be proactive in their job roles, and how to stand up for their mistakes. Make it clear from day one.
As the individual settles into the office and learns about others, the manager must provide frequent and honest feedback to the individual. So that he can learn from his mistakes and understand how he can improve and be polite to everyone around him.
As a manager or department head, you set a role model or example for them to look up to and see how they are expected to perform.
As you are managing your team, you lead them by example by letting them take their own decisions and letting them feel responsible for their job roles. If they fail, provide them with feedback on how and why they failed and how they can do things differently. This way, they will learn to be proactive. If you keep taking their decisions, they will never learn to feel empowered or even proactive.
No two people can think alike, but as a team, they have learned to trust each other. So set an example and show them why trusting each other as team members is very important. As they begin to trust each other, they will begin to perform effectively.
As a manager, it is important for you to understand the facts of the incident. Don’t encourage people to blame each other. Understand that problem and then let the person responsible for the mistake stand up for it. Let them know that you are approachable but not for complaints, but problems and solutions. And as a manager, you encourage people who can stand up for their mistakes instead of blaming their teammates.
Accountability: if it is planned properly, then it can be executed effectively. These can become the key values or core values of the company to keep their internal customers happy. As they are the ones who will be dealing with and taking care of actual customers, So, it is important for organisations to learn and install the aspects of accountability in their workplace and train their staff accordingly.
In the fields of leadership, personal development, and responsibility, Darren Finkelstein, popularly known as The Accountability Guy®, is a shining star. His story is one of perseverance, self-reinvention, and the deep metamorphosis he has attained by elevating responsibility to the status of superpower.
Darren has carved up a remarkable career for himself as a dynamic author and speaker, international accountability coach, advisor, mentor, and mentor that cuts across borders and industries. His influence extends beyond New Zealand and Australia to the many cultural contexts of Europe, Asia, Latin America, the United States, and the United Kingdom.
Darren has emerged as a key figure in the lives of high-achieving individuals and teams thanks to his creative coaching courses, which help them reach their objectives and realize their full potential. Darren’s bestselling book “The Accountability Advantage – Play your best game,” which establishes the foundation for his lessons, is at the center of his methodology. As interest in his next book, ‘NO’-Building a life of choice without obligation,” which is due out later this year, grows, Darren never stops inspiring and encouraging people with his distinct perspectives on accountability.
Darren uses a simple but effective method: Get Clarity on what needs to be done first, Get Started on what needs to be done next, and Get Sh*t Done by knowing what needs to be done more of. Under Darren’s leadership, this strategy has helped innumerable people and groups burst their objectives like glass piñatas, unleashing their aspirations and utilizing the accountability superpower.
As Apple Australia’s Manager of Commercial Markets during the ground-breaking Steve Jobs era, Darren made a substantial contribution to the company’s history. Afterwards, before beginning his coaching and mentoring career, Darren and his business partner successfully sold and exited their lifestyle companies. Darren’s depth as a coach is enhanced by his rich background, which combines technological understanding with innovative accountability techniques.
Darren Finkelstein provides hope and a road to success for people who want to use accountability to improve their personal and professional lives. Accompany him on this transformative quest to accomplish the remarkable. Read Darren’s full Bio here:
Read Darren’s full Bio here: https://tickthoseboxes.com.au/
Know what to do first
know what to do next
know what to do more of
"You can't buy happiness, but Getting Stuff Done is pretty much the same thing"
Navigation
Learn More
Contact
Social Media
Copyright Darren Finkelstein 2022 | Privacy Policy | Terms and Conditions
