Answers To Frequently Asked Questions
about my coaching programs...
Why do I need this?
Are you a high-performing entrepreneur who wants to achieve more?
Four reasons why you need to work with me!
- You’re working hard; but still don’t achieve your goals
- You feel so overwhelmed; it’s genuinely overwhelming
- You need direction on how to get your business to the next stage
- You’re a high-performer and successful, but wish to juggle even more balls in the air to be more successful
If that’s the case, you’ve come to the right place. Accountability coaching is not about punishing those who are sluggish or do not have a strong desire to succeed in business. It’s the polar opposite.
The time has come to act.
Learning how to implement accountability is ideal for high performers who want to Get Shi!t Done, accomplishing more goals each day without having to work harder or longer. Inaction is simply procrastination; burying your head in the sand and hoping things will improve is blind hope.
Harvard Business School does not teach hope as a strategy. Steve Jobs didn’t wait; he took action. Everything else hinges on your ability to ‘implement and execute,’ and it is critical to the success of your business.
If you want to have more wins while juggling even more balls in the air, you need to act!
It’s all about Getting Sh!t Done, and smashing your goals with a cricket bat like pinatas.
Book A Call - What's this FREE* Accountability Assessment?
“Booking A Call” is for my FREE* 15-Minute Power-Play, which will reveal how accountable you really are. This is a fast-paced, speed-coaching session known as my “Accountability Assessment.”
During the FREE* session, which lasts for 15 minutes (or longer if you desire), we’ll…
- Identify the ONE thing throttling your capacity to Get Sh!t Done
- Figure out what you must do first to throw that monkey off your back
- Plan what you must do next in order to get what you want
How do I know if it’s for me?
Good question:
- It is free*, and you have got nothing to lose (except 15 minutes of your time, and mine). There is NO obligation.
- This works especially well for those of you who are feeling overwhelmed by the number of tasks at hand.
- Are you being distracted? Are those shiny objects drawing your attention away from important work?
- Maybe you are already successful and wish to further your success by juggling more balls in the air at the same time…
Also, this session allows you to observe my style, check me out, assess our compatibility, and decide whether you feel I can assist and support you moving forward. A great way to test the waters…
To secure your booking, a fully refundable booking deposit of US$19.95 (circa A$25.00) ensures that those who book a session are truly committed to showing up and taking action.
Ok, yes, please! Let’s Book A Call
For more information on the refundable booking deposit, please read the below FAQ.
Why a deposit required for the 'FREE' Accountability Assessment?
Why is a deposit needed when it’s a FREE session? Great question; let me explain why.
The refundable booking deposit of US$19.95 (circa A$25.00) ensures that those who book a session are truly committed to showing up and taking action.
I have led hundreds of these incredibly effective 15-minute “FREE” Accountability Assessment sessions over the past few years. After conducting so many sessions for so many founders, entrepreneurs, business owners, senior managers, and their teams, we discovered that when sessions were entirely free, people frequently failed to prioritise them, or give them the attention they required.
As a result, there were a few no-shows and plenty of excuses for why they were unable to attend and/or did not lean in to the session. This resulted in the loss of numerous opportunities for individuals who genuinely sought assistance. As you know, I offer my time and expertise for free in these sessions, so I don’t want to waste my time on people who don’t respect it. Non-attendance and no-shows won’t help your case; it only makes it worse. I certainly don’t have the time for them in my busy schedule.
By requesting a small booking deposit of only US$19.95 (circa A$25.00), you’re already demonstrating accountability—before the session even begins. Think of it as your first step towards taking control of your actions and achieving your goals.
The good news is that you will receive an immediate refund of the full deposit using the credit card you used to book from Stripe when you attend your allotted session. If you don’t attend at the allotted time, you will forfeit your booking deposit.
Remember, not only will you receive immense benefits from the session, but you will also receive your money back, making it a mutually beneficial experience.
Since asking for the small booking deposit, I’ve had over 90% attendance rate, and of those, a significant number of attendees purchased my books and enrolled in my private and group coaching programs.
This approach allows me to dedicate my time to those who are ready to make a change, ensuring you receive the attention and guidance you deserve. Accountability starts now!
How do I know if you are right for me?
Thank you for asking such an interesting question.
Because “chemistry” is so important in coaching, I’ve created a free 15-minute “Accountability Assessment” so you and I can meet over Zoom, you can talk, I can listen (and ask meaningful questions), and we can both see if we are a good fit.
If you’re an executive, entrepreneur, manager or business owner with more ideas than your current capacity to execute and implement, you might only be one strategy, tactic or tool away from turning those ideas in reality…
What about a 30 Day Trial?
Alternatively, you might want to enrol in my 30 Day Accountability Challenge program, which will give you a great idea of what to expect if we work together.
Over the course of 30 days, we will work closely together, in three 1:1 coaching sessions via Zoom.
In doing so, not only can you check me out, but you’ll be able to complete a goal or task off your To-Do List at the same time!
That’s a win-win for us both.
Click here to book your free 15 minute Accountability Assessment
How often will we meet?
The program you have enrolled in affects how frequently we meet, or how frequently our sessions occur.
This is discussed during our “Accountability Assessment,” where we determine the most effective timetable for you to meet your objectives and get the outcomes you want.
“Frequency” has always been the cornerstone of my programs and attaining quantifiable results. Since we can only be accountable to individuals and are responsible for things, my most popular programs are my “weekly accountability sessions.”
After all, “being out of sight, means being out of mind.” Having a weekly meeting with me ensures that nothing is ignored or forgotten. It also means that pointing fingers, assigning blame, and making excuses is no longer acceptable. Nothing beats having a weekly Zoom in-person conference with me to go over your objectives, track your progress, and eliminate distractions that will help you achieve your goals on schedule.
What if I have multiple goals I want to achieve?
Awesome!
Depending on the program you’ve enrolled, during our “Unboxing Session”, your first coaching session with me, and the beginning of your coaching program, we will discuss your goals in detail and determine your priorities.
Single Goals
For those with a single goal, project, task, or commitment, my “30 Day Accountability Challenge”, is perfect for you. Here, we will focus on only one specific activity and outcome, during our 30 days together.
Multiple Goals and Lot’s Going On
If you have multiple goals that you wish to achieve over a longer period of time, say in the next 6–12 months or beyond, then my “Entrepreneur” and “Entrepreneur Elite” programs are specifically designed for this. We will discuss the strategy for this during your “Unboxing Session,” the very first coaching session with Darren, when you start your program.
Together, during your “Unboxing Session,” we will:
- Create a plan for achieving your goals, tasks, and/or overcoming those roadblocks and obstacles.
- Establish your priorities so that you know what needs to be done, the deadlines, and the due dates.
- We will review your “To-Do List” and examine your implementation and execution together.
Pricing Questions (GST + VAT)
Australia & New Zealand Transactions
All prices shown do not include GST.
All residents and organisations in Australia and New Zealand will pay in AUD$ and by law, GST will be added.
GST appears on your Tax Invoice, which we will provide, and in your cart during checkout.
International Transactions
All prices displayed do not include GST or VAT.
All international clients and organisations are GST-free. VAT is your responsibility, if applicable in your country.
All prices shown are in USD$ for clients who are international residents and organisations.
E&OE
Is there a payment plan?
Yes, there sure is.
We have two easy payment options for you:
1> You can pay-by-the-month, which is great for your cash flow, and you can cancel at any time. (Read below FAQ for cancellation at any time)
2> You can commit to a full year of coaching and pay in advance for 12 months up front (in advance) and receive a BONUS two months of private coaching with me for FREE and save $$$. The early cancellation option is not available with this payment option. However, my program is fully transferable to another person you may elect. (Read below FAQ for cancellation at any time.)
* Bank transfers are welcome both locally and internationally. We have GoCardless for safe monthly automated direct debits from your selected bank account to eliminate all recurring inconveniences. I’ll even cover the monthly fees.
* Credit card payments are accepted via our secure Stripe payment system or Xero Auto Pay for further convenience.
Cancellation and refund policy
Can you cancel at any time?
For ‘Pay-By-The-Month’ Clients
Only my pay-by-the-month customers can cancel at any time.
The last thing I want is for participants to attend my sessions without their desire to do so. That will not work for either of us.
Accountability coaching is not punishment for poor performers; rather, it is for successful people who want to juggle more balls in the air in order to achieve even greater success.
If you are enrolled in any of my programs that utilise my pay-by-the-month payment option and decide you do not want to continue (for whatever reason), simply give me 30-day advance notice that you wish to cancel and your monthly payment will be stopped.
For ‘Up Front Payment’ Clients
I want to take a moment to acknowledge the mega commitment you’ve made to being held accountable, so let me clarify the terms of your Up Front Payment enrolment, which is only applicable to some of my programs where Up Front Payments are accepted.
By joining my flagship 12-month coaching programs called ‘Entrepreneur’ and ‘Entrepreneur Elite’ and by choosing to pay in full and in advance, which I call my ‘Up Front’, rather than my alternative Pay-By-The-Month option, you have secured not only 12 months of transformative coaching but also gained an additional 2 months of private coaching sessions completely free of charge—a total of 14 months of value. We will mutually agree on these dates in advance so we can lock them into our diaries for the next 54 weeks (i.e., based on 14 months of coaching with 4 sessions per calendar month).
We offered this bundled package and discounted it heavily as a reward for your commitment and to ensure maximum impact from our work together. Accepting these forward dates represents a long-term commitment that we have reserved specifically for you. We have informed other clients who have requested those forward dates and times that they are not available.
As part of this commitment to you and your program, early cancellations and/or refunds (full or partial) are NOT available for clients enrolled in the Up Front payment programs.
This policy is specifically designed to protect the integrity of the program and to honour the mutual agreement we’ve made to lock in your 54 session dates and focus on achieving your long-term goals over the full 14-month period.
The same conditions apply to my Student (DIY), The 30 Day Accountability Challenge, and my Author programs which are only offered with ‘Up-Front’ payment options. Should any participant of these programs wish to terminate early, NO refunds will be given for all of the reasons already outlined. We will have discussed in our sessions that accountability is based on consequences and that we should apply penalties for any breach of commitment, broken promises, and missed deadlines. The strategy of not providing a refund is effective; it’s known as ‘hurt money,’ and it’s beneficial for you to have a stake in the outcome as the participant.
Don’t cancel; lean into the process and expect discomfort; otherwise, change is not possible. Don’t cancel and don’t withdraw, then you won’t have anything to worry about.
If I can’t get a refund, can I transfer to someone else or get a credit?
To prevent any disadvantage for my Up Front payment clients, you can fully transfer any of my coaching programs to another individual of your choosing for the remainder of your program duration.
Alternatively, a credit is available to continue where we left off at a later date that suits your circumstances and my schedule.
All programs can be paused at any time, if need be, so let’s talk about what’s needed and we’ll create a workable solution for everyone.
(Read the above FAQ for payment plans for details.)
Don’t cancel; see it through
I truly value the opportunity to work with you and remain dedicated to supporting you throughout this journey. Let’s remove all finger-pointing, excuses, and blame from the equation. If there’s anything specific I can help you with or any adjustments we can make to ensure you’re getting the most out of our sessions, please don’t hesitate to let me know when they arise, so we can address and move forward.
What tech is needed?
Video Conferencing
The Zoom platform is my preference.
Why? Because Zoom also enables my participants and me to effortlessly share screens for wonderful collaboration and, with your permission and consent, to record the video and audio of each session for your future reflection and review.
Also, Zoom’s new AI companion is terrific. It will create a full transcription of the session and create for us ‘Session Notes and Action Items’ so nothing gets overlooked.
That is why Zoom is my personal favourite.
What if your corporate policy is not to use Zoom?
We can easily comply with your company’s IT standards if they require using other video conferencing systems, such as Microsoft Teams, Google Meet, or Webex, instead of Zoom.
Please be aware that certain elements of our advertised programs may not be available to users of other video conferencing systems.
These may include:
- The AI Companion-generated session notes
- Video recordings of each session.
When thinking about switching from Zoom to alternative video conferencing platforms, please keep this in mind.
File Sharing with DropBox
At the start of your coaching program, I will provide you with free access to a shared ‘DropBox folder’ in the cloud, which will store the video recordings of every session and the AI companion transcription from Zoom.
This system, which is safe, secure, and included as part of your coaching package at no additional cost, makes exchanging large files or uploads simple. Working and collaborating together is essential.
DropBox is offered with my compliments.
What happens when we have poor internet connection?
If either of us has no internet or a bad connection during our session, no problem. We’ll complete our session over the phone via WhatsApp or a mobile call. Sadly, in these circumstances, video recording and the transcription offerings may not be available.
Do I need to have a business to sign up?
Not at all, and it depends on where you are in your business journey. Perhaps you’re an early stage start-up, or maybe you are running a mature business.
I coach many private individuals, individuals and teams working for large organisations, as well as business owners and managers from small to medium sized businesses both here in Australia, and from around the world, so being a registered business is not a mandatory requirement.
It’s nice to know that my sessions are fully tax deductible in Australia, because they are considered “professional development.” As result, my session fees can be claimed as business expenses, which is a legitimate way to claim a tax deduction.
If you are unsure which path to take, please consult your financial advisor.
What is the 'Entrepreneur Elite' Package?
The “Entrepreneur Elite” programme was created in response to frequent requests from clients who wanted to include another person with an equal position in the organisation in their coaching program, which typically was a business partner, co-founder, or fellow director.
My ‘Entrepreneur Elite’ program consists of weekly accountability coaching sessions for two leaders in your organisation who will work one-on-one with me.
Our “Unboxing Session” is a tailored, one-on-one, in-depth analysis that kicks off the curriculum for you both. This helps me learn more about your past, personal and professional goals, and the obstacles that lie ahead. This helps us decide which areas to focus.
You and the other participant will attend the ‘Unboxing Session’ together to agree on a common strategy and understand each other’s perspectives and objections.
Then, you will work with me individually in our weekly sessions.
One-on-one meetings with me provide you with a safe and confidential environment in which you can freely and independently discuss your worries, difficulties, ideas, and opportunities.
As needed, we will combine the two individual coaching sessions to collaborate or resolve issues with your colleague in order to tackle complex problems and ensure that we are all moving in the same direction together.
Can I extend the '30 Day Challenge'?
No, is the simple answer.
My 30 Day Accountability Challenge program was created specifically to allow clients to test out and trial my coaching sessions. Largely, this is to make sure we connect and to serve as a gateway to my main offerings, which include my weekly 60-minute Zoom coaching and mentoring sessions with Darren for the “Entrepreneur” and “Entrepreneur Elite” packages.
Both the “Entrepreneur” and “Entrepreneur Elite” weekly coaching programs, can be cancelled at any time with 30 days advance notice. That way, no client is locked into the programs, if the coaching sessions do not resonate with you, or if you are simply unhappy for any reason, you can stop. The choice is always yours.
Please let us know if this is a concern for you or your team so that we can solve it immediately and satisfy everyone.
Please explain your Author Program?
As you know, I’m the proud author of five bestselling, award-winning books, so I know firsthand how hard it is to complete a manuscript and submit it on time to meet your deadline.
This program is specifically designed for authors who would like to have:
- An actual human (not a BOT or AI) who genuinely recognises the challenges of writing and the author’s journey to offer accountability and support in order to assist them in finishing their manuscript on time to meet a deadline and due date.
- Made a good start but have lost their way and are struggling to finish their manuscript
- Know they have a great book idea but are really struggling to find the time or the discipline to write.
This program is so effective because, working together, we will establish deadlines and provide the necessary clarity to ensure that your manuscript is finished in time to meet your publishing schedule.
Be assured that I will be on your case, checking in on your progress on a frequent basis and pushing you to finish. I will hold you accountable to ensure that you are on track, and you will know what needs to be done before the next session and how you plan to complete it. Your final manuscript will be completed and prepared for publication at the end.
You will have three 60-minute Zoom sessions to finish your specific writing project and meet your publishing deadline. This is typically determined and agreed upon by yourself, your publisher, and/or writing coach (if you’ve engaged one to build out and refine your idea). If not, do not stress; we can sort that out together, and I can introduce you to some amazing people and wonderful resources that can assist.
These sessions are typically held at the start of your manuscript writing after you’ve developed your central question and planned what you will write about. The second session will be held at the midpoint of your writing journey, and the final session will be held at the end/towards the end.
Follow the plan, and your manuscript will be delivered on time.
Got a question that's not been answered?
Great, hit me up…
If the above FAQs do not answer all of your questions, then please email me
I will respond personally as soon as I can. I promise—There’s no BOTS here!