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Five keys to achieving employee accountability

By Darren Finkelstein
By Darren Finkelstein

The Accountability Guy®

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Five keys to achieving employee accountability

We have explained and discussed the importance of employee accountability. Understood that accountability positively impacts the work culture, employee engagement, team building, and overall company performance. Accountability is the key to success and better employee retention. Happy and satisfied employees tend to stay in the same organization for longer. Unhappy employees like to move to other organizations often. With accountability, you can help employees get trained better, develop better, and perform better. If the employees foresee their development and growth in the organization, they will not leave and switch to another organization. Instead, the employees learn to be proactive and responsible, and their behavior towards their peers improves, which helps build better work relationships. Trust among the team members and all colleagues is formed better, and they learn to work together as a team and produce results more effectively. 

Now that we understand how employee accountability helps attain a win-win situation for both the employees and the organization. So, let’s look at the five ways we can achieve employee accountability more effectively.  

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Five keys to achieving employee accountability

1. Training

Whether you have dedicated personnel in your team to make everyone learn about accountability or you hire an external coach who can help your staff members know about it. With the coach’s experience, the employees can relate to the situation better and understand its importance. The implementation of accountability will be more effective. But the training about responsibility has to begin from day one of joining, at the time of induction, where the organization is clearly laying out the ground rules. Then followed up with monthly or quarterly training sessions to get their mind shifted to accountability.

2. Demonstration

Once the trained and educated employees know about accountability or other aspects at work. The company must support its training with the right tools and resources to adapt to the changes. Once the employees have the right platform to make necessary changes, managers can check if the employees are demonstrating at work. If yes, there should be a suitable means to acknowledge and appreciate.

3. Measuring performance

Employees are demonstrating the educated phenomena at work, and you, as a manager, can notice the changes, but it is equally essential that you have the right tools or procedure to measure the performance. Proper performance sheets and appraisals, daily reporting and meetings, weekly meetings, and well-documented procedures are essential to ensure that managers will record all performances. These procedures will help the manager observe the performance and results and effectively provide feedback for improvement. 

4. Feedback and appreciation

When we look for further improvement in our employees, feedback becomes a crucial part of development. In our previous blogs, we discussed effective feedback systems and the importance of approving the acceptance of input by an employee. When employees understand and accept the feedback positively, they are more dedicated to performing and improving. Once you have noticed that the employee has shown significant improvement and is also giving good results, you must appreciate the employee. You make them the star performer, rewards them with gifts or vouchers or other benefits, set them as an example in the team, increase their salaries and, if required, promote them. These tactics will keep them motivated and help them perform better.

5. Consistency

Consistency is the key to any change. So, if you want your employees to keep up the excellent work, you must keep them motivated. Often employees start to lose interest after a couple of months, and you do not want that to happen with your employees. So, to keep them happy, you must repeat with training, monitoring, feedback, and appreciation. This way they know, they will always know they will keep on growing in their roles and move up the ladder. When employees see the organization is willing to spend on their growth, they learn to stick with the same organization.

Final Thought

Employee accountability is an important lesson you must teach your employees. If you have the right coach, the right measuring tools, the right and talented pool of employees, and the correct feedback system to encourage them to improve, you are halfway to success. The right coach can help you and your organization with the right resources to get your employees to change and accept the mind shift to accountability. If you have the right measuring system and feedback procedures, employees will learn to improve and grow in their roles effectively. But the critical step starts at the beginning of their journey in the organization. It would help if you started the first lesson on the first of their joining. Teach and explain about accountability and what you are expecting out of them. Let them build the mindset and give you the desired results. Appreciating them as often as possible can motivate all employees to improve and provide better results. As mentioned above, happy, satisfied, and developing employees don’t leave their jobs so quickly. They will stick to the same organizations in the longer run. So, let the employees build trust in your organization.