The Accountability Guy®
You want to perform your best at work. The organisation wants you to perform your best at work. Surely, your bosses want you and them to give it your all when it comes to teamwork. But what I exactly mean by saying that you work your best is not only to meet your sales target or your daily goals to generate revenue for the organisation, but also to improve your behaviour when it comes to dealing with your subordinates, bosses, being responsible for your actions and decisions, and much more. That is personal accountability. That’s what the organisation also expects out of you as well, along with the revenues that you generate.
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Personal accountability is more like taking responsibility for your actions and decisions and learning to be respectful and polite with people whom you work with. You work and improve your behaviour. You learn to accept your own faults. Instead of blaming someone else, you learn to feel empowered to take it as a personal responsibility to make decisions that you are capable of doing in your role. And if you have done something wrong, then you accept your mistakes and rectify the situation.
You have an employee that is able to deliver 100% of the goals that the bosses have given to him, generating maximum revenue, but when it comes to team work, or behaving with people in the same way, it is considered rude. Because of that, you might notice that many people in his office do not respect him or his behaviour. So, it is not just about the work that the person does; it is about how the individual behaves in the office. If he was rude, would he go and apologise and fix the situation? Whether he will stand up for his actions or decisions, or simply blame it on someone else, because he is a star performer, remains to be seen. That’s why, in order to build a healthy environment in the office, personal accountability becomes the crucial part.
There are behaviours that each and every person can work and improve on their personal accountability and, hence, create a healthy environment at work. Let’s have a look at the behaviour.
Let’s start with the basic requirements for anyone at work is to understand the requirements that their job demands. You need to understand the tasks that they are required to do on a daily basis. If you were to work in a team, then you would have to understand your role in the team and even what others are responsible for.
One of the important aspects is for you to be honest with everyone around you. Be honest about the opinions and feedback that you require your employees or subordinates to give you as you start working together as a team. Do not make excuses if you have not completed your task. Be honest and accept and ask for more time to complete your task.
If you have learned that you have made a mistake, learn to accept it instead of blaming it on others. If you understand, if you stand up for your own mistakes, then people will respect you for your responsibility.
Yes, that’s correct! Take ownership if you made a decision or you did something that went well or went wrong. If you stand up for your own mistakes, then your seniors will respect you and even your juniors will respect you.
If by mistake you said something or did something that could have repercussions, people would end up feeling bad. Then get up and be ready to apologise and think about how you can rectify the situation. That way, other members of your team would know that you respect them as well.
As a manager or as a group leader as well, it is important for you to listen to your teammates, seniors and juniors, as well. Listen to their feedback as well; understand that they might have a point that can help you improve as well. So, be open to feedback and changes.
Therefore, work on your goals as every organisation is looking for a candidate who can deliver the desired results. Make sure that your teammates also understand what outcomes you are expecting from them too. It will help you and your team to achieve all the goals on time.
Personal accountability is the key aspect of any organisation’s success story. If all the employees working in the office respected each other and were happy at work, they would in fact produce more and more results. One has to lead by example. If you have an employee who genuinely practises personal accountability at work, then you show everyone how he works and make sure that everyone around him should do the same too.
Darren Finkelstein is The Accountability Guy®. This involves being an International Accountability Coach, Business Advisor, Mentor, Author, and Speaker.
Darren works with high-performing teams and individuals across Australia/NZ, UK, USA, Latin America, Europe and Asia to help get results, achieve their wildest dreams, and smash goals. He does this by leveraging over 30 years of experience working in the corporate world and small businesses.
A successful business owner himself, Darren won the Australian Entrepreneur of the Year award for Dent Global after building a wonderful lifestyle business, successfully sold and exited after 15 years.
Before this, Darren worked for over 10 years at Apple Inc. as ‘Manager of Commercial Markets’ during the inspirational Steve Jobs era. While there, he was awarded the prestigious Golden Apple Award.
Darren’s lessons in accountability can help individuals and teams at all levels of a business or organisation across the globe, and are based on actions and results:
Know what to do first
know what to do next
know what to do more of
1. Take the Accountability Scorecard
How accountable are you? Discover your accountability score and increase the probability of smashing your goals and Getting Sh!t Done. Take the quiz
2. Read my book "The Accountability Advantage - Play Your Best Game"
Eliminate procrastination and overwhelm and start playing your best game.
Buy a copy
3. Book a complimentary Accountability Assessment
Invest 15 minutes now and avoid months or years of struggle. If you genuinely need help becoming more accountable, it can’t hurt to find out. Book here.
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