Leadership and Accountability

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Fact: 71% of employees say senior managers provide a clear strategy and direction.

– People Matter Survey 2010

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Understanding Leadership and Accountability

The organisation’s role in leadership and accountability.

In the ideal situation:

The organisation gives priority to developing a positive work environment. The organisation focuses on leadership development for all staff.
The organisation involves staff in developing strategies for achieving the vision.
The organisation promotes a shared understanding and commitment to the vision and values.
The organisation encourages accountability at all levels of the organisation.

Management

The manager’s role in leadership and accountability.

In the ideal situation:

Managers share their understanding of the organisation’s vision with staff. They develop leadership strategies that they and their staff implement.

Managers develop their leadership skills to keep up with changing employment trends. They show leadership and lead by example. They adapt their leadership style to suit the needs of their staff.
Managers are clear about levels of accountability within the organisation. They trust their staff and encourage them to be involved in decisions that affect their roles and responsibilities.
Managers are aware of the impact of their decisions and actions on staff. They accept responsibility for both the positive and negative results of their decisions and actions.

Individuals

The individual’s role in leadership and accountability.

In the ideal situation:

Individuals understand and work towards achieving the organisation’s vision.
Individuals accept their level of responsibility and have the authority to decide and act.
Individuals provide their manager with regular feedback on performance.
Individuals’ length of time in the organisation, understanding of their tasks and career objectives determine how they will be managed.

Litmus Test

The litmus test for leadership and accountability.

Some important questions to ask about your organisation:

Does the organisation promote leadership by example?
Is a system of accountability in place and communicated to all levels of the organisation?
Are managers and staff clear about their own level of accountability?
Is everyone in the organisation held accountable for the impact (both positive and negative) of their decisions and actions?
Do managers have confidence in their staff to delegate decision-making responsibility?
Do managers trust staff to make decisions on issues about their roles and responsibilities?
Does the organisation encourage everyone to develop leadership?

Measures

Measures that may be useful for confirming the quick check tool results or monitoring cultural change could include:

Employee satisfaction with leadership
Manager quality index

This document is part of the How Positive is Your Work Environment? A resource was written by the Victorian Public Service Commission: https://vpsc.vic.gov.au/

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About The Author

Darren Finkelstein, The Accountability Guy®, is the founder of TICK THOSE BOXES, a specialised accountability coaching practice. Darren is a formidable international accountability coach, business advisor, mentor, and author/speaker, fostering development and measurable results in entrepreneurship, leadership, and accountability. Darren’s tale is one of perseverance, self-reinvention, and resilience.

With compelling execution, Darren has empowered high-achieving individuals and teams from Australia and New Zealand to Latin America, Europe, Asia, the UK, and the US to embrace accountability; after all, it is your superpower.

Darren’s one-on-one and group coaching programs are based on his bestselling business book, “The Accountability Advantage – Play your best game” and the latest, release “NO’ – Building a life of choice without obligation”.

Darren has an impressive background in business, having held the role of “Manager of Commercial Markets” at Apple Australia during the Steve Jobs revolution.

He enthusiastically “walks the talk,” having also successfully sold and exited his lifestyle businesses, which served as the impetus for establishing his coaching and mentoring business.

Join Darren on this transformative quest to accomplish the remarkable.

Read Darren’s full bio here:
https://tickthoseboxes.com.au/about/