The Accountability Guy®
Accountability has a significant impact on business success and growth. But when we say business success, we are talking about not only revenue generation. We are also talking about employee satisfaction. A happy and satisfied employee will not even think about leaving the organisation. So, today we will ponder what makes our employees happy. The answers are simple – security, safety, growth, acknowledgement, assurance, valued and trusted. Now, how does an employer achieve this feeling in every employee? Well, accountability is the answer to this problem. Employee retention and turnover are important issues that organisations face. High turnover rates can be costly, decreasing productivity, morale, and training costs. On the other hand, employee retention can lead to increased productivity, improved morale, and reduced training costs.
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When employees feel accountable for their work, they are more likely to feel invested in their job and the organisation’s success. This change, in turn, can lead to higher job satisfaction and lower turnover rates. In addition, when employees are held accountable for their actions, they are more likely to perform at a higher level, leading to increased productivity and improved performance.
One-way organisations can promote accountability is by providing clear employee expectations and goals. When employees know what is expected of them and what they are working towards, they are more likely to feel invested in their work and accountable for their actions. This change can lead to increased motivation, improved performance, and lower turnover rates.
Employees receiving feedback on their performance are more likely to understand their strengths and weaknesses and be more accountable for their actions. In addition, when employees receive recognition for their accomplishments, they are more likely to feel valued and invested in their job, leading to higher job satisfaction and lower turnover rates.
Organisations need to provide support and resources for their employees to help them be successful. This step can include training and development programs, mentorship programs, and access to resources and tools. When employees feel supported in their job, they are more likely to feel invested in their work and accountable for their actions. This move can increase job satisfaction, improve performance, and lower turnover rates.
Accountability can also lead to improved organisational decision-making. When employees are held accountable for their actions, they are more likely to think critically about their decisions and consider the potential consequences of their actions. This improvement can lead to better decision-making and improved outcomes for the organisation.
When employees are held accountable for their actions, they are more engaged in their work. They feel a sense of ownership and responsibility for the outcomes of their activities. This sense of ownership can increase job satisfaction, improve employee retention and reduce turnover.
Accountability can create a sense of justice in an organisation. For example, being held accountable for their actions creates a level playing field where everyone is judged based on their performance. This change can reduce employee resentment and mistrust and promote a positive work environment.
Accountability can enhance communication within an organisation. Employees are more likely to communicate openly and honestly with their colleagues and superiors when held accountable for their actions. This change can improve collaboration, reduce misunderstandings, and promote a positive work environment.
Accountability can be effective when demonstrated correctly by the management and leadership team if the leadership can portray and be exemplary role models of responsibility. Then their employees will learn and develop similarly and more openly accept accountable behaviour and actions. Accountability can have a significant impact on employee retention and turnover. Employees who feel responsible for their work are more likely to be invested in their job and the organisation’s success. This change, in turn, can lead to higher job satisfaction, improved performance, and lower turnover rates.
On the other hand, when employees feel they need to be more accountable for their work, they may become disengaged and less invested in their job, leading to higher turnover rates. Therefore, organisations need to promote accountability in a constructive and supportive manner while also providing support and resources for their employees to help them be successful. However, it is essential to note that accountability should not be used as a tool for punishment or blame. Employees who feel punished or blamed for their actions may become defensive and less willing to take ownership of their work. Instead, accountability should be used as a tool for learning and growth. When employees are held accountable for their actions in a constructive and supportive manner, they are more likely to learn from their mistakes and improve their performance.
Darren Finkelstein is The Accountability Guy®. This involves being an International Accountability Coach, Business Advisor, Mentor, Author, and Speaker.
Darren works with high-performing teams and individuals across Australia/NZ, UK, USA, Latin America, Europe and Asia to help get results, achieve their wildest dreams, and smash goals. He does this by leveraging over 30 years of experience working in the corporate world and small businesses.
A successful business owner himself, Darren won the Australian Entrepreneur of the Year award for Dent Global after building a wonderful lifestyle business, successfully sold and exited after 15 years.
Before this, Darren worked for over 10 years at Apple Inc. as ‘Manager of Commercial Markets’ during the inspirational Steve Jobs era. While there, he was awarded the prestigious Golden Apple Award.
Darren’s lessons in accountability can help individuals and teams at all levels of a business or organisation across the globe, and are based on actions and results:
Know what to do first
know what to do next
know what to do more of
1. Take the Accountability Scorecard
How accountable are you? Discover your accountability score and increase the probability of smashing your goals and Getting Sh!t Done. Take the quiz
2. Read my book "The Accountability Advantage - Play Your Best Game"
Eliminate procrastination and overwhelm and start playing your best game.
Buy a copy
3. Book a complimentary Accountability Assessment
Invest 15 minutes now and avoid months or years of struggle. If you genuinely need help becoming more accountable, it can’t hurt to find out. Book here.
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"You can't buy happiness, but Getting Stuff Done is pretty much the same thing"
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