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What Is An Example Of Accountability In The Workplace?

What Is An Example Of Accountability In Workplace?

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Accountability in leadership

In your work experience, you might have worked in an organization that was ridden with broken promises, blame games, missed deadlines, and more. This happens at workplaces that struggle with accountability.

Accountability is the sauce of successful teams. Not only is accountability an essential quality to have at work, but also in life. Accountability is when you accept a hundred percent personal responsibility for your actions and decisions. 

Successful teams and companies can’t thrive without accountability. Accountability in the workplace creates more robust relationships, healthier working spaces, and more productive teamwork. 

Let’s look into how you can promote accountability in the workplace.

Redefining Accountability

Probably, many of you aren’t accountable as leaders or employees is simply because you haven’t defined it correctly. Accountability isn’t some form of tyranny or autocracy deployed by companies. It is the willingness to take responsibility for that which is expected from you. 

Herny Evans defined the term brilliantly in his book ‘Winning With Accountability.” He writes, “clear commitments that – in the eyes of others – have been kept.” The most critical part to note in this line is “in the eyes of others.” 

When you deploy accountability at your workplace, you not only make clear commitments and but also maintain transparency between other teammates and leaders. 

Let’s see how you can deploy accountability in your work and life.

Examples Of Deploying Accountability

Begin With You

The first place to start accountability is from the self. As a team member, you have to be willing and dedicated to being held accountable by others. Make clear notes on the two commitments essential for you to progress in life and work. 

This principle applies to leaders and managers even more. Employees will be more accountable when they see their leaders being responsible to others. It inspires the team when the top 1% of the organization takes ownership and is transparent about their commitments. 

When you look for ways to be accountable, develop an internal locus of control. They believe they are responsible for their mistakes, broken promises, and actions. People without this internal locus tend to blame others for their setbacks. 

Make Your Expectations Clear

Unclear expectations are another reason why companies struggle with accountability. For example, if you’re a sales manager, and you tell your team member, “meet XYZ target in the best way possible.” 

Something like “meet XYZ target in the best way possible” is a vague expectation. ‘Best way possible’ might mean something entirely different to the person who is expected. This behaviour creates an accountability gap. 

If you’re holding someone accountable for work, be crystal clear of what is expected from them. Saying something like, “I want you to close 30 sales in next three days by 8.00 pm. Let me know if you need help.” 

The most common place to create accountability gaps is during team meetings. Leaders must define action items clearly to the assignee. Not doing so makes the action item unspecific and ambiguous, resulting in unproductive work and irresponsible behaviour. 

Psychological Safety

Many leaders within organizations have the attitude of considering all of the employee’s setbacks as excuses. Leaders need to create a safe space for the employees to talk about their problems. 

Employees feel safe when their leaders take an interest at a personal level in their goals. The respect has to be mutual. 

As a leader, you have to confer trust on your employees. Even if an employee is lying, he will feel bad about lying to your about his actions the second or the third time. When you deploy trust unreasonably, accountability spurts out from the other person. It arouses disgust within an employee to lie and not be accountable. 

Learn more about psychological safety from here.

The Accountability Puzzle

Henry Evans developed an accountability puzzle to create accountable actions and dialogues. 

There are four pieces to the puzzle.

  1. Fill accountability gaps. Accountability gaps fill when you become clear and specific about what action you expect. A simple way to do it is by using the SMARTER framework specific, measurable, attainable, result-oriented, trackable, ethical, and recorded work. 
  2. Be specific about the date and time. Date and times create a sense of urgency in the minds of people. A person without an end date and time is often directionless. 
  3. One owner one task. The best way to deploy accountability is by assigning one task to one owner. 
  4. Be vocal about your commitments. Accountability exists only when two or more people know about your responsibility. When you say your commitments publically, you volunteer to practice accountability. 

Final Words

The only way to create a successful and healthy workspace is by mastering accountability. When you and your team bridge gaps between goals and implementation through accountability, you increase your chances of success and attain better results. 

Start being accountable from today!

By Darren Finkelstein

Author Bio:

Darren Finkelstein is The Accountability Guy®. This entails being an International Accountability Coach, Business Advisor, Mentor, Author, and Speaker.

Darren works together with high-performing teams and individuals across Australia/NZ, UK, USA, Europe and Asia to help get results, achieve their wildest dreams, and smash goals. He does this by leveraging over 30 years of experience working in the corporate world and small businesses.

A successful business owner himself, Darren won the Australian Entrepreneur of the year award for Dent Global after building a wonderful lifestyle business, successfully sold and exited after 15 years.

Before this, Darren worked for over 10 years at Apple Inc. as ‘Manager of Commercial Markets’ during the inspirational Steve Jobs era. While there, he was awarded the prestigious Golden Apple Award.

Darren’s lessons in accountability can help individuals and teams at all levels of a business or organisation across the globe, and are based on actions and results:

  • Read The Accountability Advantage – Play Your Best Game book for Darren’s most recent insights into accountability.
  • Enroll into Darren’s online (DIY) program: Accountability Made Easy.
  • Hire Darren to be your private Accountability Coach via one of his popular One-On-One Sessions where he works with you and/or your team to implement and execute plans to hit your goals. These private client sessions are conducted via Zoom video calls or face-to-face meetings (subject to Darren’s travel policy and COVID restrictions).
  • For teams of 3 – 7 people, Darren offers Group Accountability Programs, ideal for networking groups and alumni organisations.
  • My Team Accountability Program is a powerful tool for sales teams, project teams, virtual teams and operational teams.
    Both Group and Team Accountability Programs are a shared learning environment where you’ll learn from others and shared from their experiences. We can work with your team members one-on-one, in pairs, or in a configuration that suits your needs best.
  • Darren can be a Speaker at your next event, workshop, or conference. Whether it’s done face-to-face or virtually, it’s a genuinely engaging experience.

Who can The Accountability Guy® help?

  • Do you work hard, but still not achieve your goals?
  • Are you feeling so overwhelmed, it’s overwhelming?
  • Do you need directions on how to get your business to the next level?
  • Are you a high-performing, successful individual or team that would like to ‘juggle more balls in the air’?

How accountable are you? Take the 5-minute quiz to find out!

Accountability is the superpower you must learn to harness:

Hope will fix your situation, as doing nothing makes things worse. We need to take action now, or tomorrow’s results will be the same as today.

Implementation and execution are key:

We’ll make sure you follow the plan and meet your deadlines. This is true accountability. Together, we’ll meet your commitments, goals, and promises you’ve made to yourself and others.

Don’t let people down anymore – especially those important to you!

-----------------------------------------
How likely are you to achieve your goals, promises, obligations, and commitments on your own?

Darren will support you to become truly accountable!

How accountable are you? Take the 5-minute quiz to find out!

Book your FREE Unboxing Session with
Darren Finkelstein – The Accountability Guy®

Together we’ll examine exactly where you’re at, what’s worked and what hasn’t. We’ll take a look at your priorities to set the path moving forward.


Each Unboxing Session includes
  • 45-60 min obligation-free Zoom call to discuss your goals, promises and commitments
  • Examine your priorities
  • Review your ‘To-Do List’ and we’ll dig-in to how you will implement
  • Together, we will create a plan and set timelines

Click here to book your free session.

 

Book your FREE Unboxing Session with
Darren Finkelstein – The Accountability Guy®

Together we’ll examine exactly where you’re at, what’s worked and what hasn’t. We’ll take a look at your priorities to set the path moving forward.


Each Unboxing Session includes
  • 45-60 min obligation-free Zoom call to discuss your goals, promises and commitments
  • Examine your priorities
  • Review your ‘To-Do List’ and we’ll dig-in to how you will implement
  • Together, we will create a plan and set timelines

Click here to book your free session.

 

By Darren Finkelstein

Author Bio:

Darren Finkelstein is The Accountability Guy®. This entails being an Accountability Coach, Business Advisor, Mentor, Author, and Speaker.

Darren works together with high-performing teams and individuals to help get results, achieve your wildest dreams, and smash your goals. He does this by leveraging over 30 years of experience working in the corporate world, and in small businesses.

A successful business owner himself, Darren won the Australian Entrepreneur of the year award for Dent Global after building a wonderful lifestyle business, successfully sold and exited after 15 years.

Before this, Darren worked for over 10 years at Apple Inc. as ‘Manager of Commercial Markets’ during the inspirational Steve Jobs era. While there he was awarded the prestigious Golden Apple Award.

How accountable are you? Take the 5 -minute quiz to find out!

Darren’s lessons in accountability can help individuals and teams at all levels of a business or organisation, and are based on actions and results:

  • Read The Accountability Advantage – Play Your Best Game book for Darren’s most recent insights into accountability.
  • Enroll into Darren’s online (DIY) program: Accountability Made Easy.
  • Hire Darren to be your private Accountability Coach via one of his popular One-On-One Sessions where he works with you and/or your team to implement and execute plans to hit your goals. These private client sessions are conducted via Zoom video calls or face-to-face meetings (subject to Darren’s travel policy and COVID restrictions).
  • For teams of 3 – 7 people, Darren offers Group Accountability Programs, ideal for networking groups and alumni organisations.
  • My Team Accountability Program is a powerful tool for sales teams, project teams, virtual teams and operational teams.
    Both Group and Team Accountability Programs are a shared learning environment where you’ll learn from others and shared from their experiences. We can work with your team members one-on-one, in pairs, or in a configuration that suits your needs best.
  • Darren can be a Speaker at your next event, workshop, or conference. Whether it’s done face-to-face or virtually, it’s a genuinely engaging experience.

Who can The Accountability Guy® help?

  • Do you work hard, but still not achieve your goals?
  • Are you feeling so overwhelmed, it’s overwhelming?
  • Do you need directions on how to get your business to the next level?
  • Are you a high-performing, successful individual or team that would like to ‘juggle more balls in the air’?

Accountability is the superpower you must learn to harness:

Hope will not fix your situation, as doing nothing makes things worse. We need to take action now or tomorrow’s results will be the same as today.

Implementation and execution are key:

We’ll make sure you follow the plan and meet your deadlines. This is true accountability. Together we’ll meet your commitments, goals, and promises you’ve made to yourself and others.

Don’t let people down anymore – especially those important to you!

-----------------------------------------
How likely are you to achieve your goals, promises, obligations, and commitments on your own?

Darren will support you to become truly accountable!

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