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Why is Performance Accountability Important?

By Darren Finkelstein
By Darren Finkelstein

The Accountability Guy®

Home » Accountability at work » Why is Performance Accountability Important?
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A workplace where everyone plays their part, meets deadlines, and is answerable for their actions will produce innovation and foster trust. Accountability is emphasized more than ever as a significant driver behind corporate success. According to Gallup’s Workplace Accountability Index, only 26% of employees feel their workplace has an accountability culture.

It only cements the importance of fostering a culture of performance accountability where everyone works to their full potential, resulting in a productive and innovative workplace. Let’s understand the importance of performance accountability and how it impacts a workplace in various ways.

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Table of Contents

Employees Want to be Held Accountable

It might sound counterintuitive, but if you look closely, it makes perfect sense. Employees want to be held accountable, even if they don’t realise it. That’s because when an organisation or a company has performance accountability, the employees believe that they:

  • are receiving adequate support for growth
  • get the respect they deserve
  • find their work meaningful 
  • can collaborate more robustly 
  • have psychological safety and enhanced work engagement

When all these elements are combined, it becomes clear that accountability is the bedrock of any high-performance corporate culture.

Boosts Discrete Performance

As a business leader, the most important thing for you is to help your team perform optimally. If you can achieve that, your business can flourish and meet the growth targets. How does it overlap with performance accountability? Let us explain.

That’s because performance accountability ensures that everyone knows their responsibilities and goals. It signals your employees to be fully engaged in their work, take pride in it, and show how their contributions matter both at the organisational and industrial scale. Moreover, it makes them realise that you trust them enough so that they can work independently.

As a result of these measures, your workforce is more engaged, and its productivity is achieving much higher levels.

Improves Company Culture

If an organisation’s accountability mechanisms promote honesty and integrity, they encourage employees to admit their mistakes. It creates a positive work culture where everyone tries to give their best. Performance accountability and corporate culture go together if you make everyone a stakeholder, setting goals and following up to gauge progress. However, it doesn’t just apply to mistakes or achieving goals; it also encourages individual team members to celebrate with their team when they reach a milestone.

Sets Clear Goals

What differentiates excellent corporations and teams from mediocre ones? Proficiency and dedication ensure everyone is held accountable according to their performance levels. Jensen Huang, the founder of Nvidia, is often called a strict boss, but that’s one of the significant reasons why Nvidia is where it is today.

In a corporate environment, skills and capabilities alone aren’t enough – they are helpful only when you combine them with a strong sense of responsibility. When employees understand their managers expect them to achieve specific goals, their performance improves manifolds.

There’s one caveat: the team should fully understand the project, how it ought to be executed, and how it’ll help the company flourish. When employees understand the significance of their job and the results it could bring, they’re more likely to put in concerted efforts.

Empowers the Team

Performance accountability also instils a sense of leadership in your team. It helps them be more proactive in task execution and project completion. As a result, there is an enhanced trust level in the workplace where everyone wants to give their best alongside everyone else and become responsible decision-makers.

The question is, how can company leadership create a culture where performance accountability becomes a central pillar? How can it ensure its team achieves the desired results beyond expectations? It is undoubtedly not an easy task and requires consistent effort from the top.

Collecting and analysing essential data is the most effective way to do this. One can also call it “culture diagnostic” to help leadership understand where the company stands.

Identifies Areas for Improvements

When an organisation develops a culture of performance accountability, it encourages teams to understand the processes and identify areas of improvement. If employees miss deadlines regularly or their output isn’t up to the mark, the leadership can determine what’s going wrong using performance accountability mechanisms. The leadership can acquire better technologies and tools and devise better training to fill this gap.

Importance of Performance Accountability: A Tabular Overview

                  Benefit                                  Description
Improves Discrete PerformanceMakes employees feel more responsible for their actions, taking their performance to the next level.
Enhances the Company CultureEncourages team members to admit mistakes, collaborate, and celebrate achievements together. 
Sets Clear GoalsSets clear goals and pushes employees to achieve them.
Empowers the TeamGives employees a stake in the projects and enhances trust levels.
Identifies WeaknessesIdentifies key weaknesses and helps employees get over them. 

Establish Better Accountability and Improve Performance with Tick Those Boxes

Performance accountability is critical to unlocking enhanced output and timely completion of projects. Moreover, it incentivises employees to be upfront about their difficulties and creates a culture of trust. 

Establishing accountability can be a complex task, and that’s where quality mentorship comes in. 

If you need assistance you can take a look at my accountability coaching packages or take an accountability assessment today.

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